The thermostat is set at a comfortable setting, however, if you need to increase or decrease it, you will find the Hive thermostat in the kitchen. Watch the video for a brief guide on how to use it.

Quirks of the cottage.

The grade 2 listed cottage was built in the 1700s so, of course, comes with a couple of quirks which we think you will find helpful to know. These include:

Remembering to duck - If you’re tall, a friendly reminder to duck through the majority of doors!

Mind the step - The top 2 steps in the hallway stairs are a little higher than the rest so make sure you take care. It will take a couple of times to get used to it, but you will be running up them before you leave.

Recycling and general waste

There are recycling boxes outside the conservatory. If these get full, there is a recycling centre at the village hall across the road where you can empty them. It takes everything except plastic.

Once the kitchen bin gets full, there is a larger bin in the garden next to the oil tank.

Using the open fire in the lounge

Everything you will need to build a fire can be found in the pink cupboard in the lounge. We will provide enough wood, coal and kindling for a couple of fires. If you do need any more, you can purchase this at the Esso service station in Penrith.

Please make sure you clean out the ashpit before you check out as best you can.

Groceries and supplies

If you’re coming off the M6 at J39, you can stop off at the small local Co-op in Shap to pick up all your essentials. Alternatively, there are several supermarkets in Penrith town centre, including; Booths (the northern equivalent to Waitrose), M&S Foodhall, Sainsbury’s or Morrisons. They’re all about 10/15 minutes drive from the cottage.

Emergency Contact

If you come across any problems with the cottage during your stay, please give Matthew a call or text on:

07557273844

A polite reminder of your responsibilities

Guests are requested to comply with the following booking terms. If any guest breaches any of these conditions or the regulations, we reserve the right to request a guest vacate the cottage immediately without refund.

1.       Smoking - Smoking is not permitted inside the cottage.

2.       Nuisance - Guests are required to behave responsibly, respect the apartment and their neighbours and keep noise to a minimum between the hours of 10 pm and 7 am. This includes causing any sort of nuisance or disruption.

3.       Damage: Guests are required to keep the cottage, furniture, fittings, and effects in the same condition as on arrival.

4.       Cleanliness: We expect the cottage to be left in a reasonable state of cleanliness and order on departure. An additional charge will be made for extra cleaning or specialist cleaning to return the cottage to a fit state for occupation. Additional charges may include compensation for loss of revenue in addition to cleaning and repairs.

5.       Lost Property: All your possessions should be removed from the cottage on the date of departure. We will use reasonable endeavours to retain any lost items for up to 1 month after your departure date and will happily send any items back at your cost.

Additional Charge: We understand accidents happen, and if they do, please let us know so we can replace them. As a guide additional charges include, but is not limited to the following:
· Breakages, loss or damage to the cottage or any of its contents. (Don’t fright over crockery or glasses etc- simply let us know).
· Cleaning, specialist treatment charges where more than routine cleaning is required or smoking has occurred: £100 – £500

With all that out the way, it now just leaves us to say, we hope you have an incredible stay!

🌿